After 31 years of growing a business, I am retiring and Facilities Connection will be closing its doors by the end of September.

Reflecting on the last three decades, there are so many people with whom I want to share my appreciation for their contribution to wonderful memories, friendships and business opportunities! First and foremost are my Family, for their love and support, the Employees, for believing the importance of being a united TEAM, their work ethic and passion, and Customers, for their purchases, friendships and referrals. Like the adage, it takes a village to raise a child, it also takes a team of talented and dedicated family, friends, consultants, and advisors to grow a business that has serviced customers throughout the regional community, nationally and internationally.

I applaud and extend my deepest appreciation for all the manufacturers we have represented, as without them, there would be no business or customers. One of my heroes is G.W. Haworth, the Founder of Haworth, Inc., a global manufacturer. I learned from him that “the surest sign of success is not the first sale to a customer, but by the second sale. They know what to expect by that time. If they chose you again, you know you are serving them well!” I also believe in his description of success: “Success is the determination to prevail- to work to get into something you enjoy and make that part of your life. If you don’t find some joy in it, then I wouldn’t consider that successful.”

My philosophy has always been to “give back first before you receive;” thus, I encourage everyone who reads this letter to support the community non-profit organizations not just with your dollars but also your time. Treasure your right to vote by going to the polls. Be involved on boards of directors, committees and activities. The rewards are amazing for all concerned and the greatest reward is through this labor of love, humility and giving, you become one of God’s laborers. “For we are laborers together with God: you are God's husbandry, you are God's building- Corinthians 3:9.” Thank you and God’s blessings to all.

Patty Holland-Branch, Founder and CEO
Facilities Connection, Inc.

If you have any questions, I can be reached at phbranch@facilitiesconnection.com .